Resources · 2 min read

Connecting access control to contracts and payments

Connect access control to your self-storage software so one central decision determines whether a code works. Basic rules: no access without a signed contract, outside the rental period or under a security block. Financial rules, such as blocking after arrears, you switch on deliberately. Exceptions get an end date and a reason in the audit log.

Updated 30 September 2026 · TheStorageControl editorial team

Why connect them?

As long as access is separate from your administration, someone has to switch codes on and off by hand. That goes wrong: codes keep working after termination, or a tenant who has just paid faces a closed gate. An integration makes access follow automatically what happens in contracts and payments.

The rules you need

CategoryRuleAlways?
ContractNo access without a signed, running contractYes
PeriodNo access before the rental starts or after it endsYes, exceptions possible
SecurityNo access under a risk or manual blockYes
FinancialBlock on an unpaid first invoice or arrears after N days or remindersOnly when switched on

Keeping exceptions auditable

There are always situations where you want to grant access anyway, for example a business tenant with agreed payment terms. Give such an exception an end date and a mandatory reason, and record who granted it. That way an exception stays an exception.

How it works in TheStorageControl

In TheStorageControl the door, the Access control screen and the customer portal all read the outcome of one shared decision. The contract, period and security rules always apply; an administrator switches on the financial rules with their own values. The policy is re-applied when a code is issued, on signing, on payment and refund, and daily for all open contracts. Integrations exist with Sensorberg and SC Solutions.

Access policy with rules for contract, rental period, security and payment arrears

FAQ

Frequently asked questions

Should arrears always block access?

No, that is a deliberate choice. Many operators choose a period, for example a number of days after the due date or after a second reminder, with a minimum amount.

See your own operation in TheStorageControl.

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