Feature index

Every feature, searchable.

This is TheStorageControl's complete feature list: 243 features across 12 domains. Search for a word or filter by domain.

243 features

01Location & unit management20 / 20

View and manage multiple self-storage facilities centrally
Switch between the portfolio view and a single facility
Facility name, address, country, time zone and operational status
Customer access hours and staffed service hours per facility
Unit count and occupancy rate per facility
MRR and delinquency indicators per facility
Assign or show the responsible facility manager
Add new facilities
Facilities in map and table view
Filter by region and operating unit, sort by name
Export facility data
Recycle bin for deleted facilities
Show units by availability, floor plan, grid or table
Unit number, facility, type, size, price and current status
Filter by facility, country, status, size and price
Select multiple units for bulk actions
Add individual units and export unit data
Split and merge units
Open a unit straight from maintenance and operational processes
Administrative unit and facility data via Records & Objects

02Customer & lead management21 / 21

Receive customer and booking details from the public booking journey
Register website bookings as new operational records
Show name, email address and contact details
Distinguish website bookings from bookings made by staff
Create a new tenant manually
Search tenants by name and other customer details
Filter tenants by facility
Show linked units per tenant
Show phone number and current balance
See whether automatic payment is active
Show customer status and start date
Open the customer file straight from a reservation
Create customer records automatically from accepted website bookings
Link customers to reservations, contracts, invoices and payments
Flag bookings that need attention (payment, ID, signature)
Show bookings by status: new, in progress, needs attention, converted
Search bookings by customer, unit, source or booking number
Internal tasks and notes via linked maintenance, risk and workflow records
Global search across tenants, units and invoices
Export tenant data
Admin, public booking and customer portal as separate environments

03Availability, reservations & waiting lists21 / 21

Unit availability across all connected facilities
Filter by facility, country, size, price and status
Create a new reservation manually
Receive reservations from the public booking journey
Link a customer and unit to a reservation
Record the planned move-in date
Record the reservation source
Set an expiry date and show the time left before it expires
Statuses: pending, created, confirmed, upcoming arrival, converted, cancelled
View all open reservation holds
View converted and cancelled reservations
Search by reservation number, tenant or unit
Open the related tenant straight from the list
Convert a reservation into customer and contract records
Show booking progress as completed steps out of the total
Flag reservations with processing issues
Release or reprocess reservations
Export reservation data
Open bookings on the central dashboard
Upcoming move-ins from confirmed reservations
Plan future availability through reservations and scheduled contract ends

04Rental contracts21 / 21

Create a new contract from the global create menu or the Contracts module
Automatic contract from a converted website booking
Link a contract to a tenant and storage unit
Record the contract start and end date
Show the recurring contract amount and billing day
Statuses: draft, signature, active, ending and closed
Filter by operational status, contract term and signature status
Flag contracts that start or end soon
View ended contracts
Search and open individual contracts by contract number
Export contract data
Manage contract records through the central object model
Track the contract lifecycle and external references
Connect contract creation to billing and payment processes
Connect contract activation to the access process
Connect termination to move-out, access deactivation and financial settlement
Create, store and manage insurance cover on a contract
Enrol a tenant in an insurance product
Show active policies, claims, insured value and premiums
Show coverage rate and insurance revenue
Maintain automation workflows for insurance

05Move-ins, move-outs & transfers22 / 22

Combined move-in and move-out queue
Select the operational date for the queue
Schedule a new move-in
Show move-ins for the selected day
Upcoming move-ins after the selected date
Show completed move-ins and move-outs
Show cases with operational issues
Search processes by tenant, unit or responsible staff member
Filter by process type and assigned staff member
Apply additional operational filters
Configure the visible queue columns
Show the scheduled time per process
Show the linked tenant and unit
See whether it is a move-in or a move-out
Checklist, access and payment status per process
Responsible staff member per process
Flag open inspections
Flag access credentials that are still pending
Export the operational queue
Link a reservation conversion to a scheduled move-in
Link a contract termination to a scheduled move-out
Release the unit once the move-out is complete

06Billing & collections24 / 24

Create a new invoice from the global create menu or the Invoices module
Show invoices across all selected facilities
Invoice number, tenant, unit, billing period and due date
Show invoice amount and payment method
Statuses: paid, overdue, delinquent, draft and voided
Filter by billing period and invoice status
Configure visible invoice columns and export data
Link invoices to the right tenant and unit
Create and show account statements
Generate statements for a selected period
Show opening balance, charges, payments and closing balance
Generate and send statements in batches
Retry failed statement deliveries
Statement statuses: generated, sent, failed and draft
Filter statements by tenant and positive closing balance
Export statement data
Debtor balances in the Collections module
Ageing in 1–7, 8–29, 30–59 and 60+ day buckets
Classify debtors as at risk, doubtful, written off or in action
Last collection action and automatic payment status
Create and save operational collection views
Export the collection queue
Start reminder batches from the Bad Debt Control Tower
Export a bad-debt evidence or management pack

07Payments & reconciliation17 / 17

Show payments across all selected facilities
Record a payment manually
Reconcile received payments
Show payment number, tenant and related invoice
Show payment method and amount
Show the payment rail used
Show the external status of the payment rail
Show the payment receipt date
See whether a payment is matched to an invoice
Statuses: successful, failed, pending and refunded
Filter by payment rail, payment method and reporting period
Configure visible payment columns and export data
Link payments to tenants, invoices and statements
Use successful payments in balance and collections calculations
Show failed or pending payments for follow-up
Automatic payment status in tenant and collections views
Match payments by invoice number or exact amount, with review when in doubt

08Access control15 / 15

Central access control module
Show access events across all connected facilities
Time, customer, unit and action per event
User or system actor behind every access action
Show the result of every access action
Operational or error messages on an access event
Manage access credentials
Show and manage access control rules
Refresh access events and current statuses
Link access processing to customer, unit and contract data
Pending access provisioning in the move-in queue
Flag access-related booking issues
Include access errors in central operational notifications
External references to the access provider via Records & Objects
Access integration through the configured integration environment

09Facility & maintenance17 / 17

Create a new maintenance task
Link a task to a storage unit
Link a task to a facility
Set the task priority
Assign a task owner
Set the task deadline
Manage task status
Show the task creation date
Open the related unit from the maintenance queue
Export maintenance tasks
Number of open maintenance issues on the dashboard
Flag units blocked for booking by maintenance
Energy management (BEMS) module
Select energy periods: today, 7 days, 30 days, month-to-date, quarter-to-date
Refresh energy data
Add energy meters
Manage energy data at portfolio or facility level

10Users, roles & audit18 / 18

Invite new users
Create new roles
Show active users and configured roles
Manage permissions separately from roles
Configure access per facility
Filter users by role, status and assigned facility
Show the assigned role per user
Show available facilities per user
Show the last-active timestamp
Show MFA status and account status
Owner and administrative workspace roles
Manage staff access separately from public booking and the customer portal
Record staff actions in the audit log
Filter audit events by staff and customer side
Record actor, action, entity, facility, IP address and result
Export audit data
Show and manage authentication-related audit events
Show destructive actions separately for extra control

11Reporting & dashboards25 / 25

Portfolio-wide dashboard
Filter dashboard data by facility
Show the current occupancy rate
Occupied units against total units
Show move-ins and move-outs
Year-to-date contract data
Delinquency rate, affected tenants and outstanding amount
Show year-to-date revenue
Show open bookings
Move-ins that need operational review
Customers or bookings without selected insurance
Show open maintenance issues
Show active risk holds
Refresh dashboard data
Units, occupancy, MRR and delinquency per facility
Central Reports module with export
Insurance premium revenue, insured value, active policies and coverage rate
Trends in insurance revenue and plan performance
Debtor ageing and collection status
Bad Debt Control Tower with exportable management pack
Risk Register with customer, reason, facility, severity, status, retention and next action
Export the Risk Register
Review performance automation with approval audit
Marketing reporting and pricing strategy insights
Energy reporting for selectable periods

12Integrations & data22 / 22

Receive bookings from the public booking environment
Convert website bookings into customer, reservation, unit and contract records
Show processing progress of incoming bookings
Create linked operational records automatically
Flag failed or incomplete booking conversions
Reprocess manually with the Auto-create action
Connect the back office to the public booking environment
Connection with the customer portal
Central integration configuration
Overview of every configured integration per workspace
External references in the Records & Objects module
Object ownership, fields, lifecycle and external references
Exact Online references within the object and finance structure
Payment providers within payment processing, such as Mollie
Access control provider in operational records
Access events and credentials via an external access integration
Manage webhooks through the Audit Log module
Open integration settings from the Bad Debt Control Tower
Export the full workspace dataset
Export facilities, units, tenants, reservations, contracts, invoices, payments, statements, collections, maintenance tasks, risk records and audit events
Multilingual communication: Dutch, English, Portuguese, German, French and Spanish
Notifications and integration settings at workspace level

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